At Pro wealth Finance your privacy is important to us.
We understand that the information you provide
to us is personal and confidential. Pro wealth Finance complies with the National Privacy Principles
in the Privacy Act (1988), the Mortgage Industry Association
of Australasian Code of Practice, the Code of Banking Practice
and the credit provider provisions in the Privacy Act (1988).
This Policy And Other Privacy
information and how we maintain, use and disclose that information.
It also provides some detail about your privacy rights along
with our general rights and obligations, and our policy in relation
to the personal information we keep. In this policy, reference
to "we/us" means each member of Pro wealth Finance including companies that are related to or
owned by Pro wealth Finance.
When you apply for a product or service, you may
be asked to read and sign a document about privacy and requests
for consent. Those privacy consents specify in more detail how
any information about you may be used and disclosed in relation
to your dealings with Your Company
Name. When you apply for or use one of our products or
services, you consent to us collecting, maintaining, using and
disclosing personal information about you and provided by you
or by another person in accordance with the privacy consent and
The Collection Of Your
When you apply for a product through Pro wealth Finance, we will need to collect personal information
from you. Personal information means any details or opinion about
you from which your identity is apparent or your identity can
be uncovered. The reasons why we would collect personal information
about you are:
• To assess your financial and credit position when you
apply for a product or service from us.
• To ensure your security when visiting our website and
to learn which areas of the site are of most interest to you.
In both of these cases, we may use the information
we gather to provide targeted and value-added products and services
to you, through direct marketing. These direct marketing offers
and promotions are designed to make your life easier, not harder.
So if you do not want to receive them, just let us know when
we contact you.
We will always aim to collect your personal information
directly from you. If for some good reason, we are unable to
do so, we may involve another organisation. For example, we may
need to request a credit report from a credit-reporting agency
when you apply for a credit facility.
Disclosure of your information
to another organization
At Pro wealth Finance, we want
to provide our customers with the very best products and services.
At times, we may partner with another organisation to support
the products and services we offer. As you will appreciate, in
certain circumstances we may be compelled by law to disclose
your personal information to various authorities. For instance,
we may be required under the Financial Transaction Reports Act
to disclose details of financial transactions and we may also
be compelled under tax laws to provide such information. This
is to your benefit, and helps us to provide the products and
services you would expect from us.
Before we disclose any of your personal information
to any other organisation, we will take reasonable steps to ensure
that the organisation has the same commitment as us to the protection
of your personal information; and that you have consented to
us doing so. By consent, we mean approval in writing, orally,
or implied from your dealings with us.
Updating Your Information
It is important for us, and for you, that the information we
hold is accurate and up to date. In this, we rely on you to help
us. We ask that you contact us whenever there are any changes
to your personal details, so that we can update our records.
The information we hold about you is yours to access
and correct, and as such we can provide you with general information
such as your name, address, and contact details quite easily.
More detailed information may not be easy for us
to access, and if necessary a small fee may be charged for the
cost of retrieving and supplying the details you want. This process
may take up to 25 working days from your request. If you need
to access your detailed information, just write to us at the
Pro wealth Finance
P O Box 2175
Malvern East VIC 3145
Storing Personal Information
We take all reasonable steps to protect your personal information
from misuse, loss, unauthorised access, modification or exposure.
We require all staff to maintain the confidentiality of customer
information. Access to information is restricted to employees
whose job requires access to the information. Access to our computer
system is restricted through password protection.
Changes To This Privacy
with new laws or codes of practice that may be developed and
we may also change this policy to include any new products or
services we may provide from time to time.